Leaders need to understand culture diversity, called cross-cultural literacy. First of all they have to understand a definition of culture. Culture is a fuzzy set of attitudes, beliefs, behavioral conventions and basic assumptions and values that are shared by a group of people and that influence each member’s behavior and their interpretations of the meaning of other people’s behavior.
These five variables are important to all cultures that are context, information flow, time, language, power and equality, collectivism vs. individualism, and spirituality and tradition. These are the variables anthropologists use most often when making distinctions about culture.
When we interaction in new social medium, we should be open and respectful, know the social customs, learn as much about the culture, history people, and even language as reasonable, obtain pointers and feedback, be patient, flexible, and value, keep a sense of humor, and keep language simple and avoid jargon.
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